Love Notes Couple's Consult Terms and Policies
BOOKINGS & CANCELLATIONS
- Full payment is required to secure your reservation.
- Once your order is placed, we will ship a gift experience certificate to the address provided at checkout.
- If you’d like to schedule your experience immediately before receiving the certificate, please email info@biosapothecary.com to book your session.
- Consultations are non-refundable.
- You may reschedule with at least 7 days’ notice at no additional cost.
- Last-minute rescheduling (within 7 days of your appointment) is subject to a $500 fee. This is because we reserve our entire studio exclusively for your session, blocking off a full two-hour private experience and declining other bookings during that time.
- If you arrive more than 30 minutes late without notice, your session may be forfeited without refund.
PRIVATE ATELIER ACCESS
- Your booking includes exclusive access to our 1,000-square-foot botanical design laboratory, featuring 134 rare, plant-derived essences. During your session, our doors are closed to the public, ensuring an uninterrupted and immersive experience.
ARRIVAL & DURATION
- Please arrive on time to ensure you receive the full two-hour experience. Sessions cannot be extended for late arrivals.
EXPERIENCE DETAILS
- Each couple will create two distinct yet complementary personal fragrances under the guidance of our perfumer.
- We provide house red wine and a selection of artisanal chocolates to enhance your experience.
- Consultation guests are welcome to BYOB if they champagne or another variety of wine.
INCLUSIVITY
- Love takes many forms, and all are welcome. Whether you’re LGBTQ+, in a non-traditional partnership, or simply define your relationship in your own way, this experience is designed to celebrate your unique connection. Our only requirement is that both participants are human and 16+ years old.
GUESTS & PARTICIPATION
- This experience is designed exclusively for two guests. Due to the private nature of the session, we are unable to accommodate additional attendees.
- Participants must be 21+ to consume alcohol.
FRAGRANCE FINALIZATION & SHIPPING
- Your bespoke fragrances will be carefully blended and bottled at the conclusion of your session. If additional customization is required, we may arrange for pickup or shipping at an additional cost.
ALLERGY DISCLAIMER
- Our perfumes are crafted using natural botanical ingredients. If you have any known allergies or sensitivities, please inform us prior to your session. Bios Apothecary is not responsible for allergic reactions.
POLICY AGREEMENT
By booking this experience, you agree to the terms outlined above.