PERFUME BAR CANCELLATION POLICY
Perfume bar tickets are non-refundable. If you register for a perfume bar session and become unable to attend, we will gladly reschedule you for a future date if you notify us one full week in advance of your scheduled date. Perfume bar credits are not redeemable for cash and cannot be applied to in-store merchandise purchases. If you are unable to attend a perfume bar session at the last minute we suggest giving your spot to a friend! In the event the perfume bar is closed due to inclement weather or other Act of God, you will receive a credit to book a session at a later date. Thank you for understanding! Our refund and cancellation policy also applies to bookings completed on third party websites.
UNREGISTERED GUEST POLICY
Workstation seats are reserved for ticketed guests only. If you have a companion who would like to come along and observe but not make their own perfume, reach out to us before booking and we may be able to suggest some slow times where there will be enough extra space in the studio. Saturdays and Sundays are our busiest days and there will most likely not be enough room for unregistered guests to accompany you in the formulation area. Simple fix - your guest registers and makes a perfume too! We have over 130 natural scents - there is something for everyone.
Reservations are required. We are frequently booked for private parties during business hours and open formulation hours fill up quickly. Booking a reservation before heading to our studio will ensure we can accommodate you!
Groups of 5 or less can use our online reservation system to secure a booking. If your group is 6 or 7, contact email@example.com and and we will work with you to schedule a time for your group. Due to capacity limits and the way our sampling experience is structured, parties of 8 or more should book a private, seated workshop.
Groups of 8 or more can reserve the studio for a 2-hour private, guided perfume workshop - the cost is $120/person and grants you exclusive access to the perfume bar and workstation area. This is a great option for birthday gatherings, baby showers, bridal parties, and corporate events. We can host up to 20 in our Brooklyn studio. We also offer offsite private workshops at your location of choice, please direct inquiries to firstname.lastname@example.org.